Appointments

steth_pills_diaryTo book an appointment, please telephone our dedicated appointments line on 01273 606214 or alternatively you can make an appointment in person at the surgery.

We will do our best to allocate you your Doctor of choice but this may not always be possible.

New Online Appointments Service

We are now offering a number of advance appointments with GPs that can be booked online.

You will need to register for this service and provide ID and proof of address.  Please contact the surgery for more details.

Extended Hours (by appointment only)

Extended hours for GP appointments only are offered between 18:30 - 19:30 at The Avenue Surgery on Mondays and Tuesdays and on one Saturday a month between 08:00 -11:00.  If Extended hours falls on a Bank Holiday we will offer alternative appointments.

Extended Hours Service provided by HERE: 

The Avenue Surgery now has access to some GP and Nurse appointments during weekday evenings and Saturdays. This service is provided by the Extended Hours Service at HERE and appointments are available at a designated surgery in your area.

Pre-bookable appointments are available between:

Monday - Friday: 6:30pm - 8:30pm             

Saturday only: 8:00am – 2pm

Sunday only: 10:00am – 1pm

See the "When we are closed" page for more details

Telephone Consulting Service 

From Monday 8 March 2021 The Avenue Surgery is working in partnership with Practice Plus Group (formerly Care UK). 

Practice Plus Group will provide a telephone consulting service. Patients will call the The Avenue Surgery. Their telephone number will be taken and a Practice Plus Group GP will call the patient back. If the problem can be managed over the telephone the GP will do so. However if the problem requires a face to face appointment the Practice Plus GP will request a call back from a doctor at The Avenue Surgery the same day. If the Practice Plus Group doctor considers that urgent attention is required and it is later in the day they will pass the details to the out of hours provider to manage the case.

Practice Nurses

In a number of cases it might be worth considering an appointment with a Practice Nurse rather than a Doctor. Practice Nurses are qualified to deal with many conditions and you may be seen more quickly.

Interpreting Services 

Should your knowledge of English be limited, Sussex Interpreting Services and Vandu Language Services provide face to face interpreting for our patients.  Language Line provides an overseas language telephone interpreting service.  Action for Deafness provides British Sign Language interpreting for patients who are deaf or hearing impaired.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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