eConsult

eConsult  Due to pressure of work for our remaining clinicians during Dr Hacking’s extended sick leave, we have had to make the difficult decision to turn off eConsult for GP consultations until further notice. We are very sorry that this is the case and have not made this decision lightly but, until we can recruit more doctors, we have to find ways of managing the practice that are safe and workable within the medical capacity that we do have.

You can still use eConsult to look up general medical advice.  You can also get advice from the NHS website or the NHS App.  Your local Pharmacist can help you with self care.

If you need to consult a clinician you can contact the surgery by telephone Monday to Friday 08:30 – 12:00 and 15:00 – 18:30 however if your medical problem cannot wait you can contact the NHS 111 helpline by dialling 111 from any phone or by visiting NHS 111 Online.  NHS 111 online is also a good place to check your symptoms.

 

For anything life threatening call 999.

 

Welcome to The Avenue Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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Help us Help you this winter - click here to find out how


Message to our patients – update on the COVID-19 booster programme

Across Sussex the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.

You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.

We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services will also contact patients directly.

New appointments are being added every day across our vaccination services. We have been offering more than 80,000 appointments a week and in the last two weeks we have increased the number of available appointments by more than 10,000 a week. Further availability will come online from Wednesday 15 December.

We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days.

All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

In terms of any planned appointments with The Avenue Surgery, there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

See more about the vaccination programme in Sussex, including the vaccination services: COVID-19 vaccinations - Sussex Health & Care Partnership (sussexhealthandcare.uk)

How to get your COVID Booster

Where do I go to find out more about my COVID Booster?

 

 

Staff Update at The Avenue Surgery: December 2021

 

After a long period of ill health, Dr Hacking returned to The Avenue Surgery in mid September.  He has now decided to reduce his hours as he plans his retirement.  He will be working two days per week starting from January 2022.

 

Dr Hannah Gould Brown is currently recovering from planned surgery and is unlikely to return to work until mid January at the earliest.  We wish her a speedy recovery.

 

As you know there is a national shortage of GPs, however rest assured we are doing everything we can to recruit more doctors.  We are pleased to welcome Safoora Azimi, Clinical Pharmacist, who will be working with our GPs from 4 January 2022

 

Unfortunately with Dr Gould Brown recuperating at home and Dr Hacking cutting down we will be unable to provide our normal level of service in the short term.

 

And finally we are delighted to announced that our Practice Nurse, Maddy Chapman, safely delivered her baby at the end of October.  We look forward to welcoming her back later in the new year.

 

We will update you with any news as soon as we can.

 

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Click here for details of our Flu Vaccination Programme for 2021/22

 

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COVID vaccines for 12 to 15 year olds 

Last week it was announced that appointments for 12-15 year olds could be arranged through the National Booking System (NBS).  There are two routes for 12-15 year olds to get their COVID vaccine:  via the Schools Immunisation Team and via the National Booking System. For the latest information go to: 

Vaccinations for children and young people aged 12 to 17 - Sussex Health & Care Partnership (sussexhealthandcare.uk) 

Or watch this video which sets out the two ways of getting a vaccine for the 12 to 15 year olds: https://youtu.be/MwKzNOiIOYs 

 

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Click here for Note for Patients regarding Dr Winter 

Click this link to find a local NHS urgent mental health helpline

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Message from Chief Nursing Officer about continued social distancing and face masks at GP Practices

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Click here information about NEW PATIENT REGISTRATIONS

Despite some misleading messages in the media, SPC practices have remained open during the pandemic and have seen patients face to face following a GP assessment. Our staff have feelings too so please respect them and understand we are trying to do our best for all our patients. We do not tolerate any form of bullying, harassment or disrespect and will take appropriate action if needed.  We thank you for your patience in this challenging time. 

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General Practice Data for Planning and Research (GPDPR) Click here about opting out

Organisational Change at The Avenue Surgery - Click here for more details

 

COVID-19 - HOW TO TREAT SYMPTOMS at HOME

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Travelling safely to a Brighton COVID vaccination centre - click here

Breathing Exercises

#HelpUsHelpYou

Access to NHS Services during COVID-19

IMPORTANT: Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

CORONAVIRUS UPDATE

DO NOT COME DOWN TO THE SURGERY BUT RING THE SURGERY ON 01273 606214 OR 604220.

All patients requesting a consultation will need to speak to the doctor by telephone first.

If the doctor decides, you need to be seen they will arrange this.

Request prescriptions online via SystmOne or the NHS App.  If you need to leave a prescription request or a letter please use the black mailbox on the wall to the right of the front door.

If your child is unwell during Coronavirus parents can click here for advice. 

 

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#YOUARENOTALONE

 

UNDER 25s DROP IN CONTRACEPTION AND SEXUAL HEALTH NOT CURRENTLY OPERATING AT THE AVENUE SURGERY

Until further notice there will be no Under 25s Drop in Contraception and Sexual Health clinic at The Avenue Surgery.  The Brighton and Hove Sexual Health & Contraception Services (SHAC) offers contraceptive and sexual health advice.  For the latest information during the Coronavirus emergency Click here

 

COVID-19 Supplementary Privacy Notice April 2020

 

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Links to Online Services are at the bottom of this page

Your Data Matters - National Data Opt-Out Programme - click here to find out more.

Click here for details of the Physiotherapy Self-Referral Scheme 

  

Sussex Interpreting Services (SIS) offer free help, support and information in 17 languages.  Click here for more information. 

     

Together  Co (formerly Impetus) is a loneliness charity that creates connections to change lives.

Together Co does this through their befriending, social prescribing and volunteering services in Brighton, Hove and beyond, and by sharing our ideas and expertise nationally. In a city of nearly 300,000, no one should be lonely or socially isolated.

Together, we can make sure no one is.

https://togetherco.org.uk/

Find out about Community Navigation - help improve your health and wellbeing.  It is a free of charge social prescribing service in Brighton and Hove that links you to community services and groups.  Click here for a short video.       

         Links to Online services are at the bottom of this page 

"One Number, One Website, One Place for Carers!"        

Speak Up On Cancer Video

Albion in the Community have made a video as part of their "Speak Up Against Cancer" service.  It features a cancer survivor discussing her experience of breast cancer

    

Links to Online services are at the bottom of this page 

Accessible Information Standard

Do you have any information or communication needs?  Do you require information in a different format?  Click here for more information. 

Named Accountable GP

From 1 April, 2015 GP practices are required under the General Medical Services (GMS) Contract, to allocate a named, accountable GP to all patients, including children.  The Practice has decided that your named, accountable GP will be the doctor you are registered with.  If you are unsure who is your named GP and wish to know, please ask the Reception staff the next time you are at the Surgery. 

Should you express a wish to be changed to another GP the practice will make reasonable efforts to accommodate this request.

Please be aware that having a named GP does not affect your ability to make an appointment with any of the GPs at The Avenue Surgery.

Information for our Diabetic Patients

The Avenue Surgery is taking part in the National Diabetes Audit (NDA).  Please click here for further information.  If you are a diabetic patient and would like to opt out please let a member of Reception know.

Click here to read the National Diabetes Audit Reports.

CCTV

Closed circuit television (CCTV) is installed at The Avenue Surgery premises for the purposes of patient, staff and premises security.  Cameras are located at various places on the premises and images from the cameras are recorded.  CCTV is used in accordance with the Data Protection Act and Home Office and Information Commissioner’s Office Codes of Practice.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Easy access is available to all clinical areas and special toilet facilities which are all on the ground floor.

(Site updated 05/01/2022)
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