THE AVENUE SURGERY
SAFEGUARDING OUR PATIENTS
The Avenue Surgery is committed to safeguarding and promoting the welfare of all children and young people and vulnerable adults who attend our surgery, either as patients or when accompanying patients. We expect all of our staff to share this commitment.
If a member of staff has a concern regarding a child or young person or vulnerable adult they have a duty to act upon that concern. This may mean sharing their concern with another professional and following guidance required in the 'Sussex Child Protection and Safeguarding Children Procedures' and the ‘Sussex Multi-Agency Policy and Procedures for Safeguarding Vulnerable Adults’.
A Message to Children and Young People
If you have anything that worries or bothers you, whatever it is or however big or small it feels; if you wish to talk about it to either a doctor or nurse we are here to listen.
OR you could ring ChildLine on: 0800 1111
A Message to Parents and Carers
If you have concerns regarding a child or young person or vulnerable adult’s safety or you are concerned about your own ability to care for your child or children or others please discuss this with your GP.
OR you could telephone the NSPCC: 0808 8005000
OR for support as a parent telephone Family Lives (formerly known as ParentLine): 0808 800 2222
Age Concern: 0800 009966
Action on Elder Abuse: 0808 808 8141
Carers UK: 0808 808 7777
The Avenue Surgery will always respect your confidentiality and obtain your consent before disclosing identifiable information about you to others unless to do so would be unsafe or inappropriate.
There are certain circumstances when information can be disclosed without specific consent. Please contact our Practice Manager for further details.